Necessary storage
Small amounts of browser storage may be used for functions such as remembering your cookie preference and protecting website forms from repeated submissions.
YOUR INFORMATION
Privacy & Cookie Policy
This notice explains what information Shield Roofing receives through this website, why it is used and how optional measurement cookies are controlled.
Information you send to us
When you call, email, use the quote form or contact Shield Roofing through WhatsApp, we may receive information such as your name, telephone number, email address, property address or postcode, photographs and details of the roofing work you are asking about.
Please only send information that is relevant to your roofing enquiry.
How we use it
- Respond to roofing enquiries and provide quotations
- Arrange inspections, access and roofing work
- Keep records of agreed work and customer communications
- Deal with customer support, guarantees or disputes
- Meet legal, accounting or regulatory obligations where required
Roof photos sent with an enquiry
If you choose to upload roof photos through the quote form, the images are used to understand and respond to your roofing enquiry. They are sent with the enquiry email and are not published on this website without separate permission.
Please avoid uploading documents or images containing unnecessary personal information. You can also choose to send photos by WhatsApp instead.
Cookies and website measurement
The website can use essential storage to remember your cookie choice. Google measurement is optional and follows the choice you make in the cookie panel.
Google measurement
If you choose “Allow measurement”, the Google tag may use analytics or advertising-related storage to help understand website activity, enquiries and advertising performance.
Your choice
You can choose “Necessary only” and the website will keep optional Google storage denied. You can reopen the cookie panel at any time.
Change cookie choiceLegal bases and sharing
Depending on the situation, Shield Roofing may process enquiry and customer information because you have asked us to take steps before work is agreed, because it is needed to perform agreed work, because there is a legitimate business need to keep appropriate records, or because the law requires it. Optional measurement is controlled by your cookie choice.
Information may be handled by service providers used to operate the website, email and business systems. Google may receive measurement data when optional measurement is allowed. Shield Roofing does not sell customer information to advertisers.
Retention and security
Information is kept only for as long as reasonably necessary for the enquiry, roofing work, customer service, record keeping and any applicable legal obligations. Reasonable technical and organisational measures are used to protect information, but no internet service can guarantee absolute security.
Your information rights
You can contact Shield Roofing to ask about personal information held about you, or to request correction or deletion where the law gives you that right.
Questions about your data?
Email or call Shield Roofing and we will respond to your request.
Policy updated: 8 August 2026.